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6 Bug Reporting
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8 <META NAME="Author" CONTENT="Erik de Castro Lopo (erikd AT mega-nerd DOT com)">
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16 <H1><B>Reporting Bugs in libsndfile</B></H1>
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18 <P>
19 Before even attempting to report a bug in libsndfile please make sure you have
20 read the
21 <A HREF="FAQ.html">Frequently Asked Questions</A>.
22 If you are having a problem writing code using libsndfile make sure you read
23 the
24 <A HREF="api.html">Application Programming Interface</A>
25 documentation.
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27 <P>
28 That said, I am interested in finding and fixing all genuine bugs in libsndfile.
29 Bugs I want to fix include any of the following problems (and probably others) :
30 </P>
31 <UL>
32 <LI> Compilation problems on new platforms.
33 <LI> Errors being detected during the `make check' process.
34 <LI> Segmentation faults occuring inside libsndfile.
35 <LI> libsndfile hanging when opening a file.
36 <LI> Supported sound file types being incorrectly read or written.
37 <LI> Omissions, errors or spelling mistakes in the documentation.
38 </UL>
39
40 <P>
41 When submitting a bug report you must include :
42 </P>
43 <UL>
44 <LI> Your system (CPU and memory size should be enough).
45 <LI> The operating system you are using.
46 <LI> Whether you are using a package provided by your distribution or you
47 compiled it youself.
48 <LI> If you compiled it yourself, the compiler you are using. (Also make
49 sure to run 'make check'.)
50 <LI> A description of the problem.
51 <LI> Information generated by the sndfile-info program (see next paragraph).
52 <LI> If you are having problems with sndfile-play and ALSA on Linux, I will
53 need information about your kernel, ALSA version, compiler version,
54 whether you compiled the kernel/ALSA your self or installed from a
55 package etc.
56 </UL>
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58 <P>
59 If libsndfile compiles and installs correctly but has difficulty reading a particular
60 file or type of file you should run the <B>sndfile-info</B> program (from the examples
61 directory of the libsndfile distribution) on the file. See
62 <A HREF="sndfile_info.html">here</A>
63 for an example of the use of the <B>sndfile-info</B> program.
64 </P>
65 <P>
66 Please do not send me a sound file which fails to open under libsndfile unless I
67 specifically ask you to. The above information should usually suffice for most
68 problems.
69 </P>
70 <P>
71 Once you have the above information you should email it to one of the
72 <A HREF="lists.html">mailing lists</a>
73 (posting to these lists is limited to the list subscribers).
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